Delivery Times

The following delivery times are valid without obligation for the regions/countries listed below (working days Monday–Friday):

Switzerland: 1-2 / 3-5 days
Europe: 2-3 / 4-7 days
Rest of the world: 4-10 / 15-25 days

EPIGUARD is not liable for long shipping delays, buyers purchase at their own risk.
International delivery is shipped from our office in Switzerland. It takes 1-2 business days to process after payment clears. 

Delivery time varies per country. In addition, some countries do have high risk of long shipping delays due to international customs procedures.

Shipping costs

The shipping costs depend on the order and is indicated in the shopping cart. The shipping price includes packaging. No small quantity surcharge.

Customs fees and taxes: Additional costs

Delivery outside Switzerland: All (local) import taxes, fees, duties and charges maybe be charged as additional costs upon delivery. These costs aren’t included in the sale price. These charges are the buyer's responsibility. They must be paid by the recipient upon delivery of the order.

Please check with your country's customs office to determine what these additional costs will be prior to purchasing.Sales taxes 7.7% Switzerland is not charged on orders shipped outside Switzerland and so aren‘t included in the sale price.


The delivery service listed below applies for the following regions:

Switzerland: Swiss Post
All other countries (no P.O. boxes or parcel pick-up stations): Swiss Post / FedEx / UPS

All letters or parcels will be sent with delivery note and/or invoice document and CN 22 customs declaration (Swiss Post).

Tracking (only for insured shipping):

Swiss Post:



Order / Shipping / Returns
Dispatching: 1-2 working days
Delivery time: 1-5 working days*
100% delivery guarantee**
Payment security: SSL-encryption
Privacy protection
Buyers protection: Right of return
100% money back guarantee***
Payment options

payment options

twint logo

All prices with 7.7% VAT (Switzerland)
Other countries: without VAT
Plus shipping and packaging costs
No small quantity surcharge
Currency: CHF / EUR / USD

Shipping: Logistic partners
Worldwide delivery

shipping delivery


Contact (365/24/7)
Phone: 0041 76 344 18 31
CH-3014 Bern


*depending on the country
** registered mail
*** according to terms & conditions

EKSTER card protector
EKSTER ultra slim wallet
in online shop
(worldwide free shipping)